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FAQ

Below you may find an overview of the most frequently asked questions. Is your question not listed? Send an email to info@boerderij.org or contact us at +31(0)79-3211012.

How do I pay at the Boerderij?

Poppodium Boerderij is cashless. It is therefore no longer possible to pay with cash; the same applies to tokens. You can now pay with your debit card throughout the entire building, so in the CreativeColors Hall as well as in the Podiumcafé, at the box office and at the cloakroom. At the merchandise counter you pay with cash or cashless, depending on the artist’s preference.

Can I return my remaining tokens?

Of course you can return your blue tokens, you will then receive a refund. This is possible until October 1, 2022. If you hand in these tokens on concert nights, you will receive a receipt as proof. One token has a value of EUR 1.40. You will receive a refund as soon as possible in your bank account. You can return your tokens during concert nights at our box office, or send them to us. Do you want to send them via mail? Please print out the Boerderij Token Intake form and send it along. Sending is at your own risk; the Boerderij is not liable for any loss. Our advice is therefore to send them by registered mail. Send the tokens including the form to:

Poppodium Boerderij
T.a.v. Boekhouding
Amerikaweg 145
2717 AV Zoetermeer

"Do you love your ears"?

Poppodium Boerderij supports the campaign 'I Love My Ears'. Protect your ears well so that you can still enjoy music not only now, but also in twenty years' time. We recommend using earplugs: this way you can hear the music well, you can still communicate with your fellow visitors and you protect your hearing. Did you forget your earplugs? These are available from our employees behind the bar. More information about sound, hearing protection and hearing damage can be found at https://ilovemyears.nl/en/.

Is photography allowed at De Boerderij?

The use of a compact camera and/or mobile phone is allowed, but can be very annoying for fellow visitors. Therefore, try to limit its use as much as possible. In some cases, artists have specific desires regarding the photo policy. If this is the case, this will be indicated on the night of the concert. Flash-photography is not allowed during concerts. Video and/or audio recordings are never allowed. This in connection with contractual agreements with artists.
Professional cameras with interchangeable lenses and SLR cameras are not allowed, unless permission has been granted in advance. Press photographers and hobby photographers can request accreditation via info@boerderij.org. An in-house photographer from Poppodium Boerderij is present during shows. Pictures can be found on our Flickr page after the concert. In case the list of accredited members of the press is full, it is possible to request photos from our in-house photographer. Please contact info@boerderij.org for this.

Is there a cloakroom available?

There is an attended cloakroom. You can bring your coat or bag for EUR 1.25. Note: you pay EUR 1.25 per item. It is only possible to pay cashless.

Can I take my bag to the Poppodium Boerderij hall?

Unfortunately, it is not allowed to bring backpacks and large bags, however, it’s possible to store these items at the attended cloakroom.